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Home Care Services WA

Home Care Services WA

Feedback

Interested in discussing?

Home Care Services WA appreciates feedback from our clients as well as their relatives and friends.

Whether positive or negative, your comments are a valuable tool to help us continue providing the best quality services.

How to submit your feedback

By phone: Contact our Welcome Team team on 0431 064 663 between 8:00am and 5:00pm (Monday to Friday)

Online: Complete the form below to submit your feedback.

If you are unsatisfied with how we have resolved your complaint the following organisations can be contacted:

Department of Communities
Phone: 08 6217 6888
Freecall: 1800 176 888
www.communities.wa.gov.au/contact/complaints-and-feedback

Health and Disability Services Complaints Office
Phone: 08 6551 7600
Freecall: 1800 813 583
www.hadsco.wa.gov.au/complaints

NDIS Commission
Phone: 1800 035 544 (Freecall from landlines)
TTY: 133 677. Interpreters can be arranged
www.ndiscommission.gov.au/about/complaints

 
Use an advocacy service

Disability advocates can take action on their own behalf, or can assist another person, or a group of people with disability – they may work in a paid or voluntary capacity. Click here to find an advocacy service.